FAQs
GENERAL
We ask that you refuse to receive the delivery if it appears to have been opened or tampered with, and let our customer support team know as soon as possible at contact@easyeleganz.com or pixelpulseitservicespvtltd@gmail.com.
You can reach out to our customer service agents via email or phone. On that page, you will find our contact information.
You can only modify the delivery address for your order if it hasn't been shipped out of our warehouse yet. Kindly get in touch with our customer support team at contact@easyeleganz.com or pixelpulseitservicespvtltd@gmail.com.
ORDERS
You will receive an email and SMS with your Order ID and Order Details. You'll also receive an email and an SMS with tracking details as soon as the order leaves the warehouse.
We'll dispatch your order to the shipping address you gave us. Your order will be delivered right to your home by reputable courier providers.
After you place your order, it will be mailed out in 3–8 business days. Please be aware that it may occasionally take longer based on how accessible your area is.
PAYMENTS
There aren't any kind of extra costs. You only need to pay the amount that appears on your order summary. All items have taxes included in the pricing.
We use safe and dependable payment processors. Payments made online using net banking, credit cards, or debit cards are completely safe.
No, we always charge normal postage for all orders, regardless of the size and weight of the item.